I had Green Mountain Energy as my electricity provider at our condo in Port Aransas. They were very easy to do business with and I liked the environmental information on the billing statement. It translates the environmental benefit of using renewable energy into layman's terms. My only criticism is that I did not select the email billing option when I enrolled and it was difficult to switch to it later instead of getting paper bills.
Very easy to work with. I liked the newsletters they sent via email. The newsletters were informative and had practical ideas on saving energy. The electricity rate was good. My electricity usage is a little lower than average and their rate plan did not penalize me for low usage like some energy companies.
No problems. Signed up online. Switch was seamless. I chose the e-Bill and bank debit feature so everything just worked automatically. Never had a reason to contact them so I can't attest to their in-person customer service. If you are looking for a low maintenance electricity provider, these guys seemed OK. Did not stay with them when contract was up because I found a better rate with Cirro Energy. It pays to shop!
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